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Your privacy matters. Learn how we collect, use, and protect your personal information.
Last Updated: October 21, 2025
At SimpleClose, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate marketplace platform. Please read this policy carefully to understand our views and practices regarding your personal data.
By using SimpleClose, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.
Name, email address, phone number, and account credentials when you register or create listings.
Property details, photos, addresses, and descriptions you provide in your listings.
Messages, showing requests, and other communications between buyers and sellers.
How you interact with our platform, including pages visited, searches performed, and features used.
IP address, browser type, device information, and cookies for platform functionality.
General location information to show relevant properties and improve search results.
We use the information we collect for the following purposes:
• Platform Operations: To create and manage your account, process listings, facilitate
communications between users, and provide core platform functionality.
• Security & Verification: To verify user identities, prevent fraud, ensure platform
security, and maintain trust within our community.
• Communication: To send you important notifications about your account, transactions,
showing requests, and platform updates.
• Improvement: To analyze platform usage, improve our services, develop new features,
and enhance user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce
our terms of service.
We only use your data for specified, legitimate purposes related to our service.
We collect only what's necessary to provide you with the best experience.
We keep your data only as long as needed for legitimate purposes.
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
• With Other Users: When you create a listing or message another user, certain information
(name, contact details) is shared to facilitate transactions.
• Service Providers: We may share data with trusted third-party service providers who help
us operate the platform (e.g., email services, payment processors, hosting providers).
• Legal Requirements: We may disclose information if required by law, court order, or
government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred to the new entity.
• With Your Consent: We may share information for any other purpose with your explicit consent.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
• Encryption of sensitive data in transit and at rest
• Secure authentication and password hashing
• Regular security audits and monitoring
• Access controls and employee training
• Secure data centers and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
All sensitive data is encrypted using industry-standard protocols.
Your data is stored on secure servers with multiple layers of protection.
We actively monitor for security threats and suspicious activities.
View your data
You have the right to access and review the personal information we hold about you. You can view most of your data through your account settings.
Modify your information
You can update or correct your personal information at any time through your account settings or by contacting our support team.
Remove your data
You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us:
• Keep you logged in to your account
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of the platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our platform
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the platform after changes indicates your acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us.